Mechanical Technician

Westlake, Ohio
Mechanical Technician
Westlake, OH

Mechanical Technician will provide support to global customers within the product lifecycle (i.e. assembly, testing, disassembly, painting, cleaning, etc..)

Mechanical Technician Responsibilities
  • Receives customer product returns, makes decisions on product dispositions; use, upgrade or replace
  • Provide detailed dis-assembly report and documentation with pictures per customer request
  • Conduct disassembly in support of cost estimation; may review catalogue component pricing
  • May participate in continuous improvement activities
  • Prepare basic reports (e.g.- investigation reports, tear-down reports) for Engineering (e.g. - Product Engineering) and other stakeholders (including customer)
  • Complete test as received with consideration for product and safety related observations; avoiding damage to product
  • Perform flat rate repair, basic disassembly, and evaluation of components; returning product to usable condition
  • Utilizes flat rate sheet for pricing reference purposes to facilitate the repair and communication required
  • Evaluate and trouble-shoot for root cause of failure as initial point of product analysis. Compare findings against standards; elevate as needed in pursuit of conclusions
  • Completes applicable sections of Warranty/Repair Reports on returns and sign-off when applicable
  • Assists with the set up of necessary repairs and tests
  • Communicate directly with engineering on evaluation findings; may include written documentation and/or pictures of product

Mechanical Technician Qualifications-
  • High school diploma or equivalent
  • 2+ years of related experience
  • Strong mechanical aptitude and mechanically inclined
  • Experience using various hand tools
  • Excellent organizational skills and attention to detail.
  • Extensive knowledge of or the ability to quickly learn processes.
  • Successfully prioritize and mange tasks in a fast-paced environment


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