Configuration Technician
Cleveland, Ohio
Configuration Technician
Berea, OH
$16.50 - $17.50/hr.
The Configuration Technician is responsible for performing the pre-configuration of equipment prior to shipment to customers. The pre-configuration is to be performed in a quality and consistent manner in accordance with documented instructions. Equipment pre-configuration shall also be validated to ensure the proper functioning of the equipment prior to shipment.
Configuration Technician Responsibilities:
Configuration Technician Requirements:
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Berea, OH
$16.50 - $17.50/hr.
The Configuration Technician is responsible for performing the pre-configuration of equipment prior to shipment to customers. The pre-configuration is to be performed in a quality and consistent manner in accordance with documented instructions. Equipment pre-configuration shall also be validated to ensure the proper functioning of the equipment prior to shipment.
Configuration Technician Responsibilities:
- Follow specific written work instructions to efficiently provision and configure IT devices and otherwise prepare for device deployment based on customer requirements
- Basic cable management of equipment based on customer requirements
- Unbox, re-box and process equipment for shipping
- Clean, test, and inspect IT devices
- Escalate technical or other issues to your immediate supervisor
- Participate in internal departmental and project meetings
- Offer suggestions on improving processes and efficiencies
Configuration Technician Requirements:
- High School Diploma or GED
- 1 year of experience or relevant training preferred
- Valid Driver's License with less than 6 points on license to adhere to insurance requirements
- Technical certifications preferred, not required
- Ability to lift up to 60 lbs., carrying, standing, bending, transporting IT equipment 50% of the time
- Occasional use of basic tools, cleaning solutions, tear down and rebuild of IT components
- Excellent interpersonal, organizational, and communication skills
- Ability to work independently and to sustain positive relationships with team members, management and customers
- Demonstrated ability to manage multiple priorities of low complexity
- Attention to detail and a strong work ethic required
- Aptitude to learn various IT disciplines at a basic level
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