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Administrative Assistant
Cleveland,
South Carolina$20.00/Hour Contract
On-Site
Administrative Assistant
Cleveland, OH
The Administrative Assistant serves as a primary point of contact for patients and families, managing a high volume of phone calls, EPIC communications, MyChart messages, prescription refill requests, referrals, and other patient inquiries. The ideal candidate is highly organized, detail-oriented, professional, and able to manage multiple priorities while providing excellent patient service.
Administrative Assistant Responsibilities
Administrative Assistant Requirements
Hunter International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
Cleveland, OH
The Administrative Assistant serves as a primary point of contact for patients and families, managing a high volume of phone calls, EPIC communications, MyChart messages, prescription refill requests, referrals, and other patient inquiries. The ideal candidate is highly organized, detail-oriented, professional, and able to manage multiple priorities while providing excellent patient service.
Administrative Assistant Responsibilities
- Manage incoming calls, messages, correspondence, and patient inquiries.
- Serve as a primary contact for patients, families, referrals, and providers.
- Manage medical records and upload documentation into EPIC.
- Document and communicate patient needs to appropriate clinical staff.
- Coordinate orders, labs, referrals, and follow-up processes.
- Manage physician schedules and resolve scheduling issues.
- Collect and coordinate insurance information with financial staff.
- Assist patients with virtual appointment check-in and other scheduling needs.
- Manage provider communications, meetings, travel, reimbursements, and licensing.
- Support department operations, including events, mail, meeting minutes, and basic IT needs.
Administrative Assistant Requirements
- High School Diploma or GED required.
- 3+ years of administrative assistant experience.
- Associate’s or Bachelor’s Degree may substitute for 2 years of experience.
- Previous healthcare or clinical experience preferred.
- Experience with Electronic Medical Records (EMR).
- Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
- Strong communication, organization, customer service, and attention-to-detail skills.
- Accurate typing and data entry skills.
- Must complete EPIC training within the first year and may be required to complete a skills assessment.
- Ability to work at a computer for extended periods, travel throughout the hospital system, communicate effectively, and lift up to 20 lbs. where required.
Hunter International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
