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Business Systems Analyst
Westlake
, OH Direct Hire
On-Site
Business Systems Analyst
Westlake, OH
Competitive Compensation and Benefits Package
The Business Systems Analyst will lead new implementations and support ongoing client needs by translating business requirements into technical solutions. This role acts as a key liaison between clients, vendors, and internal technology teams, ensuring projects are delivered accurately, efficiently, and in alignment with client expectations. The analyst also serves as a client advocate, driving successful outcomes through strong communication, data analysis, and problem-solving skills.
Business Systems Analyst Responsibilities:
Business Systems Analyst Qualifications:
Westlake, OH
Competitive Compensation and Benefits Package
The Business Systems Analyst will lead new implementations and support ongoing client needs by translating business requirements into technical solutions. This role acts as a key liaison between clients, vendors, and internal technology teams, ensuring projects are delivered accurately, efficiently, and in alignment with client expectations. The analyst also serves as a client advocate, driving successful outcomes through strong communication, data analysis, and problem-solving skills.
Business Systems Analyst Responsibilities:
- Analyze and translate data between proprietary and standard file formats; utilize system data to resolve business issues efficiently
- Document and implement functional requirements, technical specifications, and template documentation aligned with client business needs
- Review complex data files, create mapping documents, interpret client requirements, and advise on best practices
- Use SQL databases to analyze inputs and outputs, identifying coding issues and needed system changes
- Communicate the internal product's technical capabilities while understanding client requirements to guide internal and external stakeholders
- Serve as a liaison between teams; submit system enhancements and defects, confirm corrections, and validate development in partnership with the QA team
- Build and maintain strong working relationships with new and existing clients
- Communicate effectively with clients, including executives, technical teams, and end-users; lead discussions confidently with decision makers and IT professionals
- Partner with IT and internal teams to develop or enhance client products, including documenting requirements, validating solutions, performing testing, and creating end-user documentation and training
- Identify process improvement opportunities and escalate issues as needed
- Demonstrate the ability to ask insightful questions, create actionable plans, and deliver high-quality projects independently
- Manage implementation of new payment delivery technology when required, including project planning, leading status meetings, and coordinating issue resolution
- Participate in daily internal stand-up meetings related to assigned projects
- Contribute to the Software Development Lifecycle using Agile methodologies, including Scrum and Kanban
Business Systems Analyst Qualifications:
- Bachelor’s degree in Business or equivalent work experience
- 5+ years of healthcare experience with providers and/or payers in claims and payment processing
- 5+ years of experience as a Business Analyst or in a related role
- High proficiency in Microsoft Word, Excel, and Outlook
- Working knowledge of SQL databases required; Crystal Reports experience preferred
- Experience with Agile Methodologies such as KANBAN and Scrum preferred
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