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Client Coordinator

Cleveland

, Ohio $24/Hour
Direct Hire
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Client Coordinator
Cleveland, OH
$23-24/HR

Client Coordinator build and maintain a strong business relationship with existing and potential customers and are responsible for handling customer inquiries and orders in an accurate and time efficient manner with a passion for satisfying our customers.


Client Coordinator Responsibilities: 
  • Answer incoming calls and chat messages immediately.
  • Process orders received via phone, email, fax, web and other sources.
  • Process customer requests for returns and warranty claims.
  • Follow-up with customers in a timely manner.
  • Develop and maintain product knowledge needed to converse with customers.
  • Identify and communicate potential issues and opportunities.
  • Follow up with vendors.
  • Utilize Excel for data entry.

Client Coordinator Qualifications:
  • High school degree (Associates Degree a plus).
  • Strong proven work ethic.
  • Proficiency in computer skills and software, including Excel and Word.
  • Proven working experience in a team environment.
  • Strong phone contact handling skills and active listening.
  • Customer orientation and ability to adapt/respond to different personalities.
  • Excellent communication and presentation skills.

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