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Client Coordinator
Cleveland, OH
Client Coordinator build and maintain a strong business relationship with existing and potential customers and are responsible for handling customer inquiries and orders in an accurate and time efficient manner with a passion for satisfying our customers.
Client Coordinator Responsibilities:
Client Coordinator Qualifications:
Hunter International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
Cleveland, OH
Client Coordinator build and maintain a strong business relationship with existing and potential customers and are responsible for handling customer inquiries and orders in an accurate and time efficient manner with a passion for satisfying our customers.
Client Coordinator Responsibilities:
- Answer incoming calls and chat messages immediately.
- Process orders received via phone, email, fax, web and other sources.
- Process customer requests for returns and warranty claims.
- Follow-up with customers in a timely manner.
- Develop and maintain product knowledge needed to converse with customers.
- Identify and communicate potential issues and opportunities.
- Follow up with vendors.
- Utilize Excel for data entry.
Client Coordinator Qualifications:
- High school degree (Associates Degree a plus).
- Strong proven work ethic.
- Proficiency in computer skills and software, including Excel and Word.
- Proven working experience in a team environment.
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different personalities.
- Excellent communication and presentation skills.
Hunter International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
