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Operations Clerk
Toledo
, Ohio $30.00/Hour Contract
On-Site
Operations Clerk
Toledo, OH
$30/hr
The Operations Clerk is part of the Field Technical Team in the Roofing and Asphalt Business, working to ensure high-quality roof installations that meet company standards. They handle the scheduling and coordination of roof inspections, communicate with contractors, make sure sites are accessible, and document inspection results. Their work supports warranty programs and helps reduce future claims by ensuring roofs are properly installed by certified contractors.
Responsibilities
Toledo, OH
$30/hr
The Operations Clerk is part of the Field Technical Team in the Roofing and Asphalt Business, working to ensure high-quality roof installations that meet company standards. They handle the scheduling and coordination of roof inspections, communicate with contractors, make sure sites are accessible, and document inspection results. Their work supports warranty programs and helps reduce future claims by ensuring roofs are properly installed by certified contractors.
Responsibilities
- Collaborate with Field Technical Specialists to efficiently complete required post-job walks
- Utilize appropriate software and standard work procedures
- Ensure contractor post-job walk requirements are met
- Communicate specific details related to QA post-job walks with all necessary parties:
- Share information prior to the post-job walk
- Communicate results following the post-job walk
- Update PQS, Box, and QA spreadsheets to maintain accurate reporting
- Minimum of 2 years of customer service or related experience in a fast-paced office environment
- Highly proficient in Microsoft Office, including Excel, Word, and Outlook
- Knowledge of residential and commercial construction preferred
- Ability to identify and act on continuous improvement opportunities
- Demonstrated ability to work independently, meeting deadlines and commitments in a high-pressure environment
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