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Patient Service Representative
Melbourne
, Florida $23.45/Hour Contract
On-Site
Patient Services Representative
Melbourne, FL
*Competitive Pay*
As a Patient Services Representative (PSR) you will be responsible for welcoming patients, verifying insurance information, collecting payments, scheduling follow-up appointments, and providing exceptional front desk support. This role ensures smooth day-to-day operations while maintaining a professional and welcoming environment.
Patient Services Representative Responsibilities
Job Requirements
Melbourne, FL
*Competitive Pay*
As a Patient Services Representative (PSR) you will be responsible for welcoming patients, verifying insurance information, collecting payments, scheduling follow-up appointments, and providing exceptional front desk support. This role ensures smooth day-to-day operations while maintaining a professional and welcoming environment.
Patient Services Representative Responsibilities
- Greet and assist patients during check-in and check-out.
- Verify insurance information and collect co-pays/payment details.
- Schedule follow-up appointments and manage appointment flow.
- Answer phone calls and respond to patient inquiries.
- Support the Front Office Team Lead with administrative tasks.
- Process referrals and prior authorizations with insurance companies.
Job Requirements
- High school diploma or equivalent plus 1–2 years of experience in a clerical or healthcare setting,
OR a two-year associate degree with at least 1 year of clerical/healthcare experience,
OR Certified Administrative Professional credential with 1–2 years of experience. - EPIC experience is REQUIRED.
- Strong organizational, communication, and customer service skills.