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Sr. Technical Support Analyst
Woodridge, IL OR Lisle, IL
Pay Rate:
The Senior Technical Support Analyst will be responsible for providing customer support to dealer networks with diesel vehicle repairs.
Sr. Technical Support Analyst Responsibilities:
Hunter International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
Woodridge, IL OR Lisle, IL
Pay Rate:
The Senior Technical Support Analyst will be responsible for providing customer support to dealer networks with diesel vehicle repairs.
Sr. Technical Support Analyst Responsibilities:
- Support our dealer network by assisting dealers in vehicle repairs via case files. We handle all aspects of the vehicle minus the motor.
- Ensure all vehicle modifications or changes are made to ensure the vehicles stay within compliance regulations.
- Tech Services support members support international dealers and body builders, providing repair and diagnostic support
- Provide feedback on publications to our publication teams
- Escalate trending failure modes to Service Engineering
- Future travel to dealer locations is a possibility
- Bachelor's degree and 2 years of field service engineering, automotive service, or truck service experience
- At least 4 years of field service engineering, automotive service, or truck service experience
- MS Office
- Excellent written and verbal communication skills
- Class 8 Truck experience
- Critical thinking and problem solving
Hunter International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
