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Administrative Operations Specialist
1701 N. George Mason Drive,
Virginia$29.00/Hour Contract
On-Site
Administrative Operations Specialist
Arlington, VA
Administrative Operations Specialist Job Summary
The Administrative Operations Specialist will support daily patient access and administrative operations within the Radiation Oncology Department. This patient-facing role is responsible for coordinating appointments, managing patient registration, verifying insurance coverage, supporting prior authorizations, and maintaining accurate patient records. The ideal candidate has recent healthcare administrative experience, strong organizational skills, and the ability to communicate professionally and compassionately with patients, families, providers, and clinical staff.
Administrative Operations Specialist Job Responsibilities
Administrative Operations Specialist Job Requirements
Hunter International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
Arlington, VA
Administrative Operations Specialist Job Summary
The Administrative Operations Specialist will support daily patient access and administrative operations within the Radiation Oncology Department. This patient-facing role is responsible for coordinating appointments, managing patient registration, verifying insurance coverage, supporting prior authorizations, and maintaining accurate patient records. The ideal candidate has recent healthcare administrative experience, strong organizational skills, and the ability to communicate professionally and compassionately with patients, families, providers, and clinical staff.
Administrative Operations Specialist Job Responsibilities
- Support Daily front desk and administrative operations within the Radiation Oncology Department.
- Coordinate Scheduling for consultations, procedures, treatments, follow-up visits, and other specialty services.
- Complete Patient registration, check-in, and check-out processes while maintaining accurate patient information.
- Communicate with patients regarding appointments, scheduling changes, insurance requirements, documentation, and next steps.
- Verify insurance eligibility, benefits, and coverage to support timely patient care.
- Assist with prior authorizations by gathering documentation, submitting or coordinating requests, tracking authorization status, and following up as needed.
- Maintain Accurate patient demographics, insurance information, scheduling details, and medical documentation within the EMR/EHR system.
- Coordinate Referrals, medical records, chart preparation, and outside documentation required for patient care.
- Collaborate with physicians, clinical staff, insurance carriers, referral sources, billing teams, and other departments to resolve issues and support continuity of care.
- Assist with authorization denials and appeals, billing and claims follow-up, reimbursement workflows, departmental inventory, supply coordination, and other administrative duties as needed.
- Handle High-volume inbound and outbound patient communications while delivering professional, compassionate service.
- Maintain patient confidentiality in accordance with HIPAA requirements and provide administrative support to departmental leadership.
Administrative Operations Specialist Job Requirements
- High school diploma or equivalent required.
- Minimum of 1 year of recent medical office, patient access, healthcare administrative, or closely related experience required; 3+ years strongly preferred.
- Previous experience supporting patients and coordinating administrative workflows in a healthcare setting.
- Experience with medical appointment scheduling, patient registration, and maintaining accurate patient or medical documentation.
- Experience using an electronic medical record (EMR/EHR) or healthcare information system.
- General proficiency with Microsoft Office and standard administrative systems.
- Ability to work collaboratively with providers, clinical staff, insurance carriers, referral sources, and other departments.
- Epic Experience strongly preferred; Aria experience preferred but not required.
- Oncology or Radiation Oncology experience highly desirable. Experience in Radiology/Imaging, Cardiology, Hematology, Infusion, Surgical Services, or another complex specialty environment is also valuable.
- Hands-Experience with insurance verification, prior authorizations, referrals, complex medical scheduling, or revenue-cycle workflows is preferred.
- Reliable Attendance and strong follow-through required. Interest in a long-term opportunity is preferred due to the potential for permanent conversion.
- No Certifications required.
Hunter International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
