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Electrical Services Manager
,
Maryland$105,000-135,000/Year Direct Hire
On-Site
Electrical Services Manager
Hanover, Maryland
$105-135,000
Electrical Services Manager II is responsible for providing overall management / direction for small recurring and non-recurring work, including service contracts, projects, and work orders of low to medium complexity.
Responsibilities:
Hunter International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
Hanover, Maryland
$105-135,000
Electrical Services Manager II is responsible for providing overall management / direction for small recurring and non-recurring work, including service contracts, projects, and work orders of low to medium complexity.
Responsibilities:
- Provide initial client contact to assess client needs for their facility or service call.
- Prepare a complete estimate, budget for the service contract, project, or service call with a detailed review of client requirements.
- Manage 1-year to 5-year service contracts, with scope of work including electrical and fire alarm services for preventive maintenance, repairs, and subcontracts as required.
- Assign tasks to staff for projects and work orders as required.
- Understand terms and rates with clients for facilitating and sustaining service accounts.
- Manage financial aspects of contracts with the Project Assistant or Service Coordinator to protect the company’s interest and simultaneously maintain good relationship with the client to ensure profitability of this function.
- Prepare monthly cost reports under the supervision of a Division Manager.
- Schedule regular visits with sustaining service accounts to assure client satisfaction.
- Fulfill division objectives, policies, procedures, and performance standards within the boundaries of corporate policy.
- Maintain a complete knowledge of the status of all projects. Instill and promote a "win-win" attitude with the service drivers to ensure successful, profitable work for the company as well as a satisfied customer. Coordinate efforts with Business Development Group.
- Monitor overall quantity and quality of work performed by service drivers and support personnel. Execute organization's programs, policies, standards, and procedures consistent with corporate.
- Assume additional responsibilities as required by the division's operating needs or as directed by the Division Manager.
- The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position’s role within the business unit.
- Proficient technical and customer services skills
- Able to meet deadlines and work within budgets.
- Extensive knowledge of safety protocols and procedures
- Must be able to apply innovative and effective management techniques to maximize employee performance.
- Must be committed to working in a team atmosphere
- Proficient in using a computer and Microsoft Office (Outlook, Word); Advanced skills in Excel.
- Accubid and Oracle experience preferred.
- Working knowledge of CMMS platforms, such as Maximo, Tririga, Archibus, Maintenance Connection, ChekHub, etc.
- Ability to prioritize and manage multiple tasks, changing priorities as necessary
- Ability to work under time pressure and adapt to changing requirements with a positive attitude
- Effective oral and written communication skills as required for the position.
- Ability to be self-motivated, proactive and an effective team player.
- Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others
- On site and in office presence required to develop and maintain customer relationships
- Minimum 5 years’ experience in a project management, service management, or facility management role
- Demonstrated experience in promoting and selling service contracts to serve client needs
- Can be a combination of education, training and relevant experience
Hunter International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
