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Field Service Engineer
Remote
Competitive Pay
We are seeking a highly skilled Field Service Engineer to support advanced ultra-precision CNC machinery used in optical manufacturing. This customer-facing role is responsible for installing, commissioning, troubleshooting, maintaining, and optimizing high-precision CNC equipment at customer facilities throughout North America. The ideal candidate combines strong mechanical, electrical, and automation expertise with applications engineering experience and a deep understanding of ultra-precision manufacturing processes.
Field Service Engineer Responsibilities
Field Service Engineer Qualifications
#INDETM
Hunter International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
Remote
Competitive Pay
We are seeking a highly skilled Field Service Engineer to support advanced ultra-precision CNC machinery used in optical manufacturing. This customer-facing role is responsible for installing, commissioning, troubleshooting, maintaining, and optimizing high-precision CNC equipment at customer facilities throughout North America. The ideal candidate combines strong mechanical, electrical, and automation expertise with applications engineering experience and a deep understanding of ultra-precision manufacturing processes.
Field Service Engineer Responsibilities
- Install, commission, and validate ultra-precision CNC machines at customer sites.
- Diagnose and resolve mechanical, electrical, CNC control, PLC, drive system, and automation-related issues.
- Provide technical support, preventive maintenance, repairs, and emergency troubleshooting to maximize equipment uptime.
- Optimize machine performance and manufacturing processes to improve quality, productivity, and efficiency.
- Support customer applications involving precision optical manufacturing processes, including grinding, diamond turning, polishing, and centering.
- Train customers on machine operation, maintenance, and best practices.
- Collaborate with engineering and technical teams to resolve complex issues and implement process improvements.
- Document service activities, technical findings, and recommendations.
- Build and maintain strong customer relationships through exceptional technical support and communication.
Field Service Engineer Qualifications
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Manufacturing Engineering, or a related technical field (or equivalent hands-on experience).
- Experience servicing and supporting ultra-precision CNC machinery in a manufacturing environment.
- Experience with machine installation, commissioning, calibration, and field service support.
- Hands-on experience troubleshooting CNC controls, PLCs, servo/drive systems, industrial automation, and electrical/mechanical systems.
- Ability to read and interpret electrical schematics, mechanical drawings, and technical documentation.
- Excellent communication and customer service skills with the ability to work independently in the field.
- Willingness and ability to travel extensively throughout North America.
- Experience supporting precision optics, photonics, semiconductor, aerospace, or other high-precision manufacturing industries.
- Knowledge of advanced CNC programming, process optimization, and precision machining applications.
- Experience providing customer training and technical application support.
- Strong knowledge of optical manufacturing processes, including grinding, diamond turning, polishing, and centering.
#INDETM
Hunter International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
