Search open positions
Back to results
Patient Registration / Front Desk Coordinator
Rockville,
MD$25.00/Hour Contract
On-Site
Patient Registration / Front Desk Coordinator
Rockville, Maryland (Onsite)
Summary of Patient Registration / Front Desk Coordinator:
We are seeking a Patient Registration / Front Desk Coordinator to support an outpatient orthopedic practice. This is a patient-facing role focused on patient registration, check-in/check-out, insurance verification, payment collection, and overall front desk support.
Patient Registration / Front Desk Coordinator Responsibilities:
Patient Registration / Front Desk Coordinator Qualifications:
Hunter International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
Rockville, Maryland (Onsite)
Summary of Patient Registration / Front Desk Coordinator:
We are seeking a Patient Registration / Front Desk Coordinator to support an outpatient orthopedic practice. This is a patient-facing role focused on patient registration, check-in/check-out, insurance verification, payment collection, and overall front desk support.
Patient Registration / Front Desk Coordinator Responsibilities:
- Greet patients and visitors and provide professional, courteous front desk support.
- Register and pre-register patients for appointments and services.
- Complete patient check-in and check-out functions.
- Obtain and accurately enter patient demographic and insurance information.
- Review and update demographic and insurance information as needed.
- Verify insurance information and identify registration or coverage issues requiring escalation.
- Obtain required patient signatures and documentation during registration and arrival.
- Collect copayments, patient responsibility, and other applicable payments.
- Process, balance, and accurately post patient payments.
- Support appointment scheduling and related front desk coordination.
- Assist with referral-related administrative activities as needed.
- Maintain accurate patient notes and documentation in the electronic health record.
- Perform administrative tasks including electronic filing, faxing, scanning, copying, and data entry.
- Coordinate with clinical and administrative team members to support efficient patient flow.
- Maintain patient confidentiality and follow applicable policies and procedures.
- Manage multiple competing priorities while maintaining accuracy and a high level of customer service.
Patient Registration / Front Desk Coordinator Qualifications:
- High school diploma or equivalent required; some college preferred.
- Minimum 1 year of experience working in a healthcare environment.
- Minimum 1 year of experience in patient registration and/or insurance eligibility and benefits.
- Experience with patient check-in/check-out, demographic updates, insurance verification, payment collection, and related patient access functions.
- Previous experience working directly with patients in a customer service-focused environment.
- Comfortable learning and navigating electronic health record and practice management systems.
- Ability to accurately enter and update demographic, insurance, and patient information.
- eClinicalWorks experience preferred but not required; training will be provided.
- Strong customer service and patient service skills.
- Ability to learn new systems and technology quickly.
- Strong multitasking skills and ability to work efficiently in a fast-paced environment.
- Ability to work with minimal supervision while maintaining accuracy.
- Some knowledge or training related to government payer rules and regulations.
- Some knowledge or training regarding third-party liability, Workers' Compensation, and other payment sources and liabilities.
- Strong attention to detail when handling patient, demographic, insurance, registration, and payment information.
- Professional and courteous communication with patients, visitors, providers, and team members.
Hunter International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
