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Healthcare Scheduler
Gaithersburg, MD
Hybrid
3 Month Contract
.
Healthcare Scheduler Responsibilities:
• Schedule diagnostic imaging, radiology, interventional radiology, cath lab, and related procedures according to established department protocols
• Coordinate appointments requiring multiple steps, resources, providers, or clinical considerations
• Schedule procedures such as biopsies, port placements, and other diagnostic or interventional services as applicable
• Communicate directly with patients to coordinate appointments, explain scheduling information, and provide appropriate appointment instructions
• Provide compassionate, professional customer service while assisting patients throughout the scheduling process
• Review scheduling information for completeness and accuracy prior to finalizing appointments
• Confirm that required information is available to support appropriate scheduling of procedures
• Communicate with physician offices, clinical staff, and other departments when additional information or clarification is required
• Escalate scheduling concerns or clinical questions to the appropriate team when needed
• Accurately document appointment information and patient communications within scheduling and electronic medical record systems
• Navigate multiple systems and scheduling workflows while maintaining accuracy and productivity
• Support incoming and outgoing scheduling calls within a call-center-based environment
• Assist with rescheduling, cancellations, and other appointment changes while minimizing disruption to patients and clinical operations
• Maintain patient confidentiality and comply with HIPAA and organizational policies
• Participate in training, weekly huddles, team meetings, and department communications
• Collaborate with team members to support department scheduling volumes and patient access needs
• Perform other scheduling-related duties as assigned based on department needs
Healthcare Scheduler Qualifications:
• Minimum of 2 years of healthcare scheduling experience with direct exposure to radiology, diagnostic imaging, interventional radiology, cath lab, or similar procedural scheduling
• High School Diploma or equivalent
• Experience communicating directly with patients regarding appointment scheduling and preparation
• Experience working within a healthcare, hospital, physician practice, imaging center, or comparable clinical environment
• Strong knowledge of medical terminology
• Experience using healthcare scheduling and electronic medical record systems
• Ability to navigate multiple systems while communicating with patients and clinical teams
• Cerner experience preferred
• Strong computer and data-entry skills
Hunter International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
Gaithersburg, MD
Hybrid
3 Month Contract
.
Healthcare Scheduler Responsibilities:
• Schedule diagnostic imaging, radiology, interventional radiology, cath lab, and related procedures according to established department protocols
• Coordinate appointments requiring multiple steps, resources, providers, or clinical considerations
• Schedule procedures such as biopsies, port placements, and other diagnostic or interventional services as applicable
• Communicate directly with patients to coordinate appointments, explain scheduling information, and provide appropriate appointment instructions
• Provide compassionate, professional customer service while assisting patients throughout the scheduling process
• Review scheduling information for completeness and accuracy prior to finalizing appointments
• Confirm that required information is available to support appropriate scheduling of procedures
• Communicate with physician offices, clinical staff, and other departments when additional information or clarification is required
• Escalate scheduling concerns or clinical questions to the appropriate team when needed
• Accurately document appointment information and patient communications within scheduling and electronic medical record systems
• Navigate multiple systems and scheduling workflows while maintaining accuracy and productivity
• Support incoming and outgoing scheduling calls within a call-center-based environment
• Assist with rescheduling, cancellations, and other appointment changes while minimizing disruption to patients and clinical operations
• Maintain patient confidentiality and comply with HIPAA and organizational policies
• Participate in training, weekly huddles, team meetings, and department communications
• Collaborate with team members to support department scheduling volumes and patient access needs
• Perform other scheduling-related duties as assigned based on department needs
Healthcare Scheduler Qualifications:
• Minimum of 2 years of healthcare scheduling experience with direct exposure to radiology, diagnostic imaging, interventional radiology, cath lab, or similar procedural scheduling
• High School Diploma or equivalent
• Experience communicating directly with patients regarding appointment scheduling and preparation
• Experience working within a healthcare, hospital, physician practice, imaging center, or comparable clinical environment
• Strong knowledge of medical terminology
• Experience using healthcare scheduling and electronic medical record systems
• Ability to navigate multiple systems while communicating with patients and clinical teams
• Cerner experience preferred
• Strong computer and data-entry skills
Hunter International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
