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Field Service Technician

Twinsburg, Ohio
Field Service Technician
Macedonia, OH

Field Service Technician will undertake on-site assembly, commissioning, troubleshooting, and repair tasks for new and existing machinery installations. This role will work on complex automated manufacturing equipment. There is substantial travel, necessitating a strong customer orientation, proactive mindset, and proficiency in both mechanical and electrical machine operations.

Field Service Technician Responsibilities:
  • Conduct on-site installation and commissioning of new machines.
  • Diagnose, troubleshoot, and rectify issues with existing machinery at customer sites.
  • Assist in the setup of new machinery installations at customer factories, including uncrating, alignment, and assembly.
  • Deliver training to operators and maintenance staff at customer locations.
  • Collaborate with customers on spare parts recommendations.
  • Provide insights for design enhancements to engineering.
  • Accurately document fieldwork in Service Reports.
  • Offer customer support via phone and PC remote diagnostics.
Field Service Technician Requirements:
  • 2-5 years' experience in building, installing, and repairing industrial machinery.
  • Proficiency in both mechanical and electrical domains.
  • Knowledge of PLCs, electronics, wiring schematics, and basic computer operations.
  • Effective verbal and written communication skills, coupled with a positive attitude, attention to detail, drive for success, and reliability.
  • Capacity to travel extensively (70-85%) to customer locations within North America.
  • Ability to collaborate in team settings and work independently.
  • Preferred qualifications include a 2-year technical degree or technical/trade skills training.

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Individuals seeking employment at Hunter International are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

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