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Care Coach
Hybrid (Must be local to Broward County, FL area)
$28-30/HR

Care Coach assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members.

Care Coach Responsibilities
  • Employs a variety of strategies, approaches and techniques to manage a member's health issues.
  • Identifies and resolves barriers that hinder effective care.
  • Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through use of assessment, data, conversations with member, and active care planning.
  • Understands own work area professional concepts/standards, regulations, strategies and operating standards.
  • Makes decisions regarding own work approach/priorities, and follows direction.
  • Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation

Care Coach Requirements:
  • Bachelor's degree
  • 2 or more years of related experience
  • Knowledge of Microsoft Office Word and Excel
  • Exceptional verbal/written communication and interpersonal skills
  • Ability to use a variety of electronic information applications/software programs
  • This role is considered patient facing and is part of company’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • Must have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits
    • Hybrid position which will work from home, company facility and home visits in and around Broward County

Care Coach Preferred Qualifications:
  • Master's degree
  • Prior experience with Medicare & Medicaid recipients
  • Previous experience with electronic case note documentation and experienced with documenting in multiple computer applications/systems
  • Experience with health promotion, coaching and wellness
  • Knowledge of community health and social service agencies and additional community
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