Mobile Device Engineer
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Sterile Processing Technician
Epic Cadence Consultant
Akron, OH (onsite)
$30-40/HR
Mobile Device Engineer will serve as a hands-on mobile device technician and be part of a team that is accountable and responsible for managing the technical environment, inventory, compliance and cost effectiveness of a corporate mobile device environment.
Mobile Device Engineer Responsibilities:
- Serves as one of the Subject Matter Expert in the managing of corporate mobile device technologies currently in use including iPads, iPhones, Android phones, tablets and other mobile devices.
- Acts as one of the escalation point for mobile device support, deployment, management and implementation.
- Works with other departments to test and implement solutions for various mobile devices and applications.
- Areas of responsibility include developing/updating team operational policies, documenting and maintaining repeatable and reusable standard operating procedures and practices.
- Provides exceptional customer service.
- Demonstrates willingness to learn new technologies.
Mobile Device Engineer Requirements:
- Associates degree in a computer-related field, or equivalent combination of education and/or experience.
- Two (2)+ years of experience in a computer hardware environment.
- Intune management experience a must.
- Experience in leading/building an enterprise mobile device management team.
- Hands-on expertise in configuring and provisioning mobile devices. Experience in building device profiles and deploying applications to mobile devices.
- Experience in a service delivery role either within a supplier or client environment.
- Leadership and technical skills required to drive the delivery of service excellence with internal and external delivery teams.
- Strong hands-on expertise using Enterprise Mobility Management Portals such as Airwatch, MaaS 360 and other MDM technologies is a plus.
- Strong technical expertise in Apple mobile devices.
- Familiarity with MFA Technologies
- Good working knowledge of MS Office 365
- Good working knowledge of MS Active Directory Services
- Knowledge of ITIL (IT Infrastructure Library) methodologies associated with Service Management